How can we help?

Contact support

For help with your GLP&Me account, subscription, purchase restore, app access, privacy request or account deletion, email us at george@getglpandme.com.

Please describe what happened and include the type of device you use. Do not send medication records, passwords or other sensitive health information by email.

Subscriptions and purchases

You can restore an existing purchase from the subscription screen in GLP&Me. Subscriptions are billed and managed by Apple or Google, so cancellation and most refund requests must be handled through the store where you subscribed.

Deleting the app or your GLP&Me account does not cancel an active app-store subscription.

Privacy and account deletion

You can delete your GLP&Me account and its account-linked records from Settings in the app. For other privacy requests, contact us at the email above. Our privacy policy explains how we handle personal information.

Medical or urgent help

GLP&Me support cannot provide medical advice or emergency care. Contact a qualified healthcare professional about treatment or symptoms. If you think you may be experiencing a medical emergency, contact local emergency services immediately.